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Have you ever searched for how to delete a Mercari account? If so, you’re not alone. This is a common question asked by Mercari customers. If the thought of never having to deal with Mercari again sounds appealing, you can leave the platform completely. You’ll have 30 days to take this step once you’ve requested it, but deleting your account is permanent.

However, if the reason you are deleting your account is that there are too many spam emails clogging your feed and taking up device space, there’s an easy solution for that. Just mark them to be moved to the spam folder or unsubscribe from the newsletter. But if the reason is something else, then this article will show you a step-by-step guide on how you can do it.

Table of Contents hide

1How To Delete a Mercari Account Through the Mobile App

2 How To Delete Your Mercari Account Through Email

3 Why Is Your Mercari Account Not Getting Deleted?

4 How to Uninstall Mercari From Your Device?

5 Frequently asked questions (FAQ)

5.1 Can I delete my Mercari account from the computer?

5.2 Can I have two Mercari accounts?

5.3 How can I reactivate my Mercari account?

5.4 How can I get my banned Mercari account back?

5.5 What happens after I delete my Mercari account?

6 Last Word

6.1 Related

How To Delete a Mercari Account Through the Mobile App

Using the mobile app, your Mercari account can be deleted within a few simple and quick steps. If you still need to install it on your phone, go to the Google Play Store or Apple Store to install it. Following are the steps you need to follow to delete the account permanently:

• First, log in to your account from the mobile app

• You are now on the homepage. Navigate to the “My Page” section on the app.

• There, you find an option that says “Delete Account.” Click on the option.

• You will now be directed to a form. Fill up the form and click Submit. Then the form will be up for review by Mercari’s team. If they approve the request, then your account will be permanently deleted.

How To Delete Your Mercari Account Through Email

There can be different reasons why you can’t delete your account from the mobile app. Maybe there isn’t enough space in your phone to download the app. Or you have tried it already, and it didn’t work out for some reason. Either way, you have an alternative at hand.

You can also delete your account through Email. Here are the steps for doing so-

• Open or log in to your Gmail account from any device.

• On the “To” option, write the Gmail address contact-us@mercari.com. This is the official Gmail address of Mercari from their website, and you should not send it to any other you may come across on the web.

• On the “Subject” option, type the sentence “Request to delete account.” This will help the Mercari team distinguish your mail from other miscellaneous ones in the inbox.

• Now, in the main body, compose an email talking about your issue with your account. Make sure to write why you are planning to delete it and why you didn’t choose to delete it with the mobile app instead. The more urgent your reason is, the faster it will get approved.

• Send the mail and wait for a reply. Usually, it will take only a few days to receive a reply confirming the deletion of your account.

Why Is Your Mercari Account Not Getting Deleted?

When none of the above not worked, and your account is still there, then you might be wondering what you did wroyou might wondereasons behind why this is happening-

• You have an item listed that is still active

• You have an item listed that a buyer needs to deposit.

• You have incomplete direct deposits.

• You have orders that are still in progress.

If you have ticked any of the reasons listed above, then fix it and repeat the process. You must finish all the transactions on your Mercari account before attempting to delete it. There should also not be any listing items left on your account. Otherwise, Mercari cannot delete the account according to its terms and conditions.

How to Uninstall Mercari From Your Device?

Now that you have deleted your Mercari account, if you have no use of it in the near future, then you can delete the app too. Deleting an app is easy and takes only a few seconds.

First, locate the app on your app grid. Press and hold on to the app logo until it shows a pop-up with a few options. One of the options will be to ‘Uninstall.’ You will get a confirmation message, and when you agree with it, the app will be uninstalled.

You can also uninstall it by going to your Google Play Store or Apple Store. When you click on the app, there will be two options available – Uninstall or Open. Just click Uninstall, and it will be done.

Frequently asked questions (FAQ)

Can I delete my Mercari account from the computer?

At present, you cannot delete your Mercari account from your desktop through the official Mercari website. You can only delete using the mobile app and email. In the future, however, Mercari might decide to add this as a provision.

Can I have two Mercari accounts?

You cannot have two Mercari accounts by using the same email address, as is the case with most apps out there. However, you can use a different set of emails to create multiple Mercari accounts if you feel the need to.

How can I reactivate my Mercari account?

After deleting your account, if you wish to get it back, then all you have to do is log in again with your previous credentials. That’s why you can’t make a new account with the same email address as the deleted one.

How can I get my banned Mercari account back?

If your Mercari account has been banned, then there is a way to get it back. Contact the service team and let them know your account has been banned. They will track the account and inform you of the reason. If you manage to solve the issue that caused the ban, the Mercari team will review it once again and then unban it.

What happens after I delete my Mercari account?

All remaining Mercari credits will be lost if you delete your account. So it’s best to make sure your account is clear before you delete it.

Last Word

In conclusion, deleting a Mercari account is no big deal. In fact, it is way simpler than most apps out there. And it’s also easy to recover your account after you delete it, in case you change your mind.

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